As I mentioned before, the Internet/virtual and digital appliances is one of my points to counter face to face communication. According to EzTalks , there are only verbal and non-verbal communication before the advent of electronic media. This all changed after the introduction of the world wide web, where people and also computers communicate through an Internet network (Bruce E. 2017).
The internet and digital appliances allows people to connect with one another in a bigger and wider scale with more ease compared with traditional form of communication. By that statement we can say that online communication provides more advantages to people . For example, the flexibility to connect with someone without the need to look for them in person via e-mail, social medias or text messages, especially if they are overseas; canceling the slower method by physical mail. Not to mention, it also gives a sense of warmth by either phoning or texting someone as a form of concern. This is an evidence that online /virtual interaction can also emit emotion without physically meeting one another. This form of interaction also give certain people (socially awkward people) courage and comfort without the worry of the added emotional stress while in contact with other people.
It is quite straightforward that the Internet or the mass media is an easy platform to use for communication. It also broadens a human's mindset in various aspects; creativity, speech and knowledge. According to Michael McLuhan, he states that "technology inevitably causes specific changes in how people think, how society is structured and in the forms of culture that are created" (pg. 286). The immediate response I have in this is to take social medias now as an instance. Instagram; when people give lesser likes in a recent photo as compared to the previous, some people immediately lose a bit of confidence in themselves subconsciously. Or when certain people forgot or didn't like a certain photo of them, a subconscious thought is that they would feel less important. About social structure, this is where celebrities come in. More and more internet stars are appearing and I'm not talking about singers or actresses for movies but for social medias. The amount of followers people get on their social media can determine the social structure of an individual in this era. These are not considered bad influences if utilized correctly, and by that I meant if internet stars aren't promoting immoral attributes, it can influence good in people. The Internet provides a platform for people to thrive for a voice in society, a medium to promote various businesses and it can help the needy as it is a Macroscopic Societal communication phenomena; A platform with a mass audience for communication. It can be used to voice out dissatisfaction of the public on the government or give awareness to the public of the poor or the needy to promote help. The Internet created a community where a person's voice can be reached by many.
Taking Princess Diana of Wales for instance, she was overwhelmed by the public with adoration via mass media both Hot and Cool. Some people might think, hey! She's famous! Many people can only be famous in their dreams! And it was something to be proud of. But it wasn't like that at all in the view of the princess herself. I watched a few of her documentaries and it was revealed that standing inside that spotlight made her suffered mental illness then to physical illness and she also stated that she had no sense of privacy. I recalled that Michael McLuhan stated this in his theories too, that in vast media, people will have no sense of secrecy and in this case, Princess Diana was one of the victims. The change of perception was what Princess Diana had to change the annoyance and depression into empowerment. She used the mass media to promote organisations like hospitals by giving funds and recognition. She was one of the icons of the mass media in the late 1990s and early 2000s, so adored by the media she was basically at the peak of social structure. As an evidence, Princess Diana was no doubt one of the examples of McLuhan's statement.
There are 4 levels of communication that I got from a book (Mass Communication Theory) and I got to understand their meanings:
1. Intra-individual
Communication that occurs within the individual; thoughts and questions that people ask themselves.
2. Interpersonal
Communication between 2 people or a small group of people.
3. Network or organizational
Communication that happens within an organisation or a larger group of people
4. Macroscopic societal
Communication in large social systems; Internet medias
References
Bruce E. (2017) What is Online Communication? July 5. [Online] Retrieved from: https://www.eztalks.com/unified-communications/what-is-online-communication.html [Accessed on 28 June 2018]
Jennings T. (2017)
Diana: In Her Own Words. August 6. [Online Documentary] Retrieved from: https://www.youtube.com/watch?v=I6M_vYUUx20 [Accessed on 28 June 2018]
Stanley J. B. and Dennis K. Davis (2000) ‘Two Views of Communication Science’ in Mass Communication Theory. Belmont, CA, US: Webcom, Ltd: p. 336 [Accessed on 27 June 2018]